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Here are the answers to some Frequently Asked Questions:
When will my order ship?
The simple answer is within 3-5 business days, you will receive a shipping confirmation email when your order is packaged for shipping.
- Most of our stone jewelry comes from our warehouse in Florida and ships in 2-3 business days depending on availability, if the piece is still in production, then it can take up to 3-5 business days.
- The T-Shirts and Apparel is custom printed when you place your order and will ship from our facility in Michigan within 3-5 business days.
- Our Stainless Steel Jewelry is handmade when you order in our facility in New Jersey, again, it usually ships in 3-5 business days, but may be a little longer during high volume times like holidays.
How does my order ship?
Most orders ship via USPS First Class mail so they will arrive anywhere in the USA within 4-7 days. If you paid for the Premium Shipping Option, your Shipping Confirmation email will contain the tracking number for your package which you can look-up on the USPS.com website or thru the link in the email.
What if there is a problem with an item?
We offer a 100% Customer Satisfaction Guarantee and a full 60-Day Money Back Refund Policy, so if you have a problem with the item you received, just send an email to Support@PositivelyMotivational.com and they will help you.
If you have a question about anything else, just send an email to Support@PositivelyMotivational.com.